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About The Team
Insurance services manage the City's Insurance portfolio ensuring that the City effectively manages insurance risk. The Business Unit (BU) delivers professional, proactive and best practice insurance and liability services and advice. The wider portfolio consists of General Insurance and Workers Compensation and the BU also oversees the management of the City of Gold Coast Insurance Company Limited (our Captive insurance company).
About Your New Role
The Coordinator City Cover will lead a team that supports injured City workers with their rehabilitation and return to work. This role involves managing statutory and common law claims, overseeing the Council's self-insurance obligations, and assisting with strategic planning, risk management, and continuous improvement to align with best practices and changing regulations.
We're Looking For People Who Have
Your leadership will be key to ensuring that your team is supported in their efforts to support injured Council workers rehabilitate and return to work. You will focus on compliance with regulatory obligations to uphold the City's Self-insurance workers' compensation licence. The ideal candidate will have:
Experience as a Workers' Compensation Leader with exceptional leadership and management skills. Exceptional communication and interpersonal skills that see you influence and inspire your team and other stakeholders that you support. The capability to manage all activities of the self-insured workers' compensation business unit for the City of Gold Coast Council. Experience driving the strategy and continuous improvement of a workers' compensation program/portfolio in a similar organisation (preferably a large public sector organization). The ability to analyse workers' compensation data to identify trends, costs, drivers and opportunities for improvement. A deep understanding of workers' compensation legislation and regulation and the ability to use this to train and develop others to meet a best practice standard. Benefits
We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:
Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations. Personal and professional development courses. Access to 350+ fitness facilities through Fitness Passport. 4 free confidential counselling sessions a year for you or an immediate family member. 1 free nutritionist and financial advice session per year. We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.
How to apply
Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role. Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
Contact Person
Ashley Shannon
Contact Email Closing Date
Friday 13th September 2024
Please note applications for all of our vacancies close at 10.30pm on the listed closing date.
The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.
Seniority level Mid-Senior level Employment type Full-time Job function Other Industries: Government Administration #J-18808-Ljbffr
