Due to an exciting and rapid growth period, we have an opportunity for an experienced Facilities Account Manager/Contract Manager to manage an FM contract for a large not-for-profit housing client spread across metropolitan Melbourne.Become part of Australia's leading sustainability-focused asset management company.Exciting, passionate, and dynamic team-based culture.Opportunity to grow, add value, and leave an admirable legacy.Who are we?We are a niche specialist asset management company operating within the Facilities Management, Construction, and Advisory services areas. We are small but work with some of the largest clients in Australia, helping them deliver more effective results.As part of a growth and expansion process, we are looking for an experienced Account Manager/Contract Manager that can take the reins for a new facilities management contract, managing approximately $5m p.a. in works across multiple locations predominantly located in the South Eastern suburbs of Melbourne. The role will be instrumental in building a high-performance culture that can make a difference in the industry.The role will manage the end-to-end of the contract with a support team and transition the delivery model into a differentiated service offering. Working in partnership with the client, the role will have direct oversight of subcontractor management (trades subcontracted as well as some in-house technicians), a number of coordinators, and work with our national call center to ensure we deliver on our promises and achieve profitability and contract performance.Reporting to the Senior Facilities Manager and our COO, the role will be a trusted confidant and will become a critical part of our business as we grow. You will join the business during a time of exciting growth where we are continuing to build on our great reputation and standing. If you are the type who isn't afraid to roll up your sleeves and get things done, then this is the role for you.Who are you?A highly motivated, outcome-focused, and results-driven individual. Someone who's fun, energetic, and personable. Relationships are critical to who we are and what we do, and we want you to build on our great reputation. You should be an intrinsic people person with the ability to motivate and mentor staff, lead by example, and engage with a hands-on team-based approach to drive excellence in services and works delivery.Ideally, you will have:Experience in a similar role within property or facilities management sectors;Experience managing a non-profit housing portfolio (in excess of 2,500 houses) would be highly advantageous;Outstanding analytical skills and a sound understanding of critical tasks;Exceptional planning skills and the ability to document and manage risks;Strong negotiation and communication skills;Ability to build, contribute, and collaborate as part of a high-performing team;Excellent attention to detail and work accuracy;A strong work ethic, good organizational, and outstanding time management skills.This position will require successful candidates to undergo a Medical Assessment as well as Police and National Security Checks. The role will be based on-site in Melbourne (location to either be Melbourne CBD or Chadstone) and requires regular travel to clients and our other locations. Given the requirement to support our clients on their sites, working from home is not available as an option.The role is expected to start in the new calendar year.What do we need from you now?Send us your CV and a one-page pitch to tell us: Why you want a change; What sets you apart? What gets you out of bed in the morning and makes you want to achieve extraordinary things? Sell it to us so we know that you are the one we want and need.
#J-18808-Ljbffr