Consulting Solution Manager

Consulting Solution Manager


Consulting Solution Manager

Details of the offer

Consulting Solution Manager-19001ASR Preferred Qualifications Education Services AdvisorNetSuite Education Services provides comprehensive instructional programs to ensure our customers, partners, and employees have the knowledge to achieve the highest level of success. In our Enablement practice, we are adding diversity and depth to our offerings, improving our reach through packages that are targeted to customer size and type, and doing more for our customers in terms of the materials that we provide for initial and ongoing enablement.The Education Services Advisor plays a critical role in achieving this objective by: Acquiring and maintaining a working knowledge of the complete offerings and capabilities of NetSuite Education Services
Assisting Sales teams to provide innovative training solutions to prospects and customers
Enabling Sales teams to understand the NetSuite Education Services offerings and selling strategy
Working with all Direct Sales groups to promote the value of Training to new prospects, becoming part of the Sales Team to scope training and close deals
Working with PS Sales and Solutioning teams to scope training engagements for new customers
Positioning and selling EUT, PTT courses, and User Adoption services with new prospects
Creating change orders as necessary for in-flight projects to ensure a tailored training fit
Teaming with Sales Enablement to ensure that all new sales reps understand the value of Education Services, the overall content of the Training courses and products, and how to position Education Services with their target audiences
Partner with, enable and support AMO and Direct PS consulting sales teams in scoping opportunities for education and user adoption services for all types of customers and partners, including execution of change orders and upsell SOWs for active engagements
Assist with proposal development, positioning of services and the sales process for more complex deals
Architect custom learning blends of onsite and online training, education consulting, user adoption services, and performance support solutions
Partner with Sales and PS Enablement on new and emerging market launches for Education Services offerings
Deliver sales enablement training for Direct, AMO, and Channel Sales on Education Services Programs
Author, revise and review all Education Services contract and pricing calculator opportunities and liaise with PS and Sales Operations teams to execute
Experience with cloud software implementations
Bachelor’s degree or recognized equivalency or achievement of recognized professional level
Collaborate with other regional Education Services Advisors to support global sales teams
Coordinate authoring and updating of SOWs and other contract templates to meet the needs of the business
Use marketing tools (newsletters, twitter, phone, and other communication tools) to advertise the programs and increase awareness and drive sales and attendance
Learn and use NetSuite PS tools (Pricing Calculator, SOW and CO templates) to create contract documents to support deals
Learn the Education Services and User Adoption Value propositions and deliver them to various audiences (internal, external)
Use NetSuite to track and report on your activities; performance will be measured on sales bookings, as well as interactions and activities (PSER reporting)
Keep NetSuite product knowledge current, keeping up to date with new features as versions are released
Display a deep understanding of the Education Services offerings, and ability to evaluate a customer’s needs and translate into a training solution
Work with all the respective internal groups within NetSuite e.g. Professional Services, Direct Sales etc., to educate and evangelize our value proposition and offerings
Liaison to RFP desk to answer questions about training for proposals and assist in maintaining the database of Education Services topicsQualifications/Skills:
Sales experience preferably in Training solutions and proven ability to continually achieve and exceed assigned goals
Strong sales and marketing skills: needs analysis, positioning, and business justification and closing
Exceptional skills designing, managing, and presenting educational solutions (including eLearning and custom content), articulating value propositions, negotiating project specifics, and evangelizing Education Services
Strong communication, presentation, and interpersonal skills
Professionalism, strong work ethic, flexibility, and ability to work in a fast-paced environment
Understanding of common industry standards as related to ERP, Accounting and CRM
Ability to drive value with the customer by upselling services
Excellent time management skills, with the ability to juggle multiple demands
Highly adaptable and open to change in order to best serve the needs of the business
Excellent written and verbal English skills for the purpose of contract and documentation developmentDetailed Description and Job Requirements

As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting sales to analyze customer business needs.Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.8-10 years of relevant experience including 4 years of consulting experience. Prior team lead or manager experience. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive & partner products, technology and solutions. Ability to travel as needed.

Source: Jobs4It


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