ConciergeBeautiful location on the Elizabeth Quay waterfront
5 minutes walk from Elizabeth Quay station and close to public transport
Free Employee Duty Meals
Free breakfast cereal, coffee and tea throughout the day
Discounts on hotel rooms and food and beverage with Marriott Internationally
Discounts on retail venues around the location
Marriott Life with the Works - Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave
Recognition and wellbeing programs
Training and Career Development opportunities within an international brand
Employee activities and celebrations throughout the year
About the Role
Duties
Provide guests with a warm and sincere greeting, engaging them in conversation regarding their stay, property services, and area attractions/offerings.
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Contact appropriate individual or department as necessary to resolve guest call, request, or problem.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Skills & Experience
Responsible Service of Alcohol from Nationally Accredited Training provider (RSA) I'm Alert Food Safety Certification (from City of Perth) Unrestricted WA Driver's Licence Comprehensive knowledge of local area Passion for customer service Unrestricted working rights for Australia
Only shortlisted candidates will be contacted to go through our selection process.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.#J-18808-Ljbffr