Community Relief Manager

Halekulani NSW 2262, Australia Req #11830
Tuesday, 18 March 2025
You might not have heard about Ingenia before, and we tend to fly under the radar.
Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.
We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets.
We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.
About the RoleWe are seeking a dynamic and adaptable Relief Manager / Front Office Administrator to join our team and provide operational support across our communities in the NSW Central Coast region and other regions from time to time.
This is a mixed role, combining front office administration duties at our Bevington Shores Community with relief management responsibilities at other communities when required.
This is a fantastic opportunity for someone looking to step into a long-term career as a Community Manager while gaining valuable experience in front office operations.
You will receive ongoing support and development as our portfolio of communities continues to grow.
This is a 4-day per week role based at Bevington Shores, with the flexibility to increase to 5 days per week when relief managing at other locations in the region.
Relief assignments may require you to travel and stay away from home.
A travel allowance is provided where applicable.
Key ResponsibilitiesFront Office Administration (Bevington Shores): Provide excellent customer service as the first point of contact for residents and visitorsManage reception duties, handle incoming calls and emailsAssist with general administrative tasks, record keeping, and data entrySupport Community Managers with documentation and reportingCoordinate resident communications and assist with community activitiesRelief Community Management: Manage day-to-day operations of communities in the absence of the Community ManagerEnsure the community is presented to a high standard, maintaining cleanliness and compliance in communal areasProvide leadership and support to staff, residents, and visitorsConduct and report on site auditsPromote health, wellbeing, and satisfaction of residentsSupport occupancy growth in line with targetsEngage with local contacts to promote the community and drive business outcomesFacilitate and support resident-initiated social events and activitiesAbout YouProven administration skills with attention to detailStrong financial and administrative controls knowledgeConfident communicator with the ability to resolve issues effectivelyAbility to respond well in emergency situationsFlexibility to travel and stay away from home if requiredCulture and BenefitsIn return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now!
We look forward to receiving your application.
Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights.
All employees of Ingenia Communities must undergo a National Police Check.

#J-18808-Ljbffr