Client Services Officer

Details of the offer

Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism Join an organisation that makes a real difference within the community.
About Centrecare Centrecare is a not-for-profit organisation with just over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.
The Role 1x Part time position (0.6 FTE) This is an exciting new role within Entrypoint Perth, supporting a team of skilled professionals who assist families and individuals experiencing and at-risk of homelessness.
This role will provide client liaison support and administrative support to the Entrypoint team.
You will bring strong administrative and organizational skills to provide a positive impact to the team and office located in  Gosnells.
Liaise with accommodation and service providers Triage and respond to voice messages Assist with data entry This is a busy and fast paced environment, so you need to be able to handle multiple queries and follow procedures Ability to take minutes with speed and accuracy 60 wpm.
About You National Police Clearance (validity within 12 months) Demonstrated experience responding to customers and clients as the first point of contact within an organisation to include operating a multi-line telephone system.
Excellent computer skills to include data entry.
Excellent interpersonal skills and communication with clients, staff and people within the general community.
Ability to take minutes of meetings, proof documents, develop forms and brochures and flyers and attend to advertising requirements.
Experience maintaining petty cash and payment systems to include collecting fees, receipting, recording and banking.
Ability to work as part of a team and independently.
Must be available to work on a 7-day roster with a combination of shifts, including weekends.
Benefits Access to corporate health cover provided for by Bupa and Medibank Private Excellent salary packaging options (up to $15,900) Annual leave loading at 17.5% Extra 5 days leave per year Access to professional development training Insurance cover to and from work Employee Assistance Program How to Apply Click apply and you will be directed to our online job board to view further details on the vacancy description and complete your application.
In your Cover Letter, please indicate the role you are applying for.
Position Closes: 21 December 2024 Shortlisting will commence upon receipt of applications, Centrecare reserves the right to close the position early if needed.
For any enquiries, please contact Human Resources on (08) 9288 2244 At Centrecare: Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices.
harm.
Centrecare also believes that all children are valuable and worthy of respect.
It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.
We are Inclusive: We actively promote a working environment that values diversity and inclusion.
We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability.
If you have any support or access requirements, we encourage you to advise us at time of application.
We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.
www.centrecare.com.au


Nominal Salary: To be agreed

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