Client Services Manager

Details of the offer

Our Toowoomba Accounting division is currently seeking an experienced administrator.
Responsibilities

Answering telephone calls from clients and directing calls
Taking accurate messages
Sending out tax packages to clients
Management of client database and details
Attending to ASIC requirements
Diary management using Microsoft Teams
Electronic filing, archiving, photocopying, and scanning
Lodgement of income tax returns
Welcoming clients into our office
Offering and making refreshments for clients
General office and administration support
Other administrative tasks as required

Required Skills

A warm and friendly personality and enjoy supporting the team
Excellent written and verbal communication skills
Reliable and excellent time management skills
Be well presented with a mature and confident nature
A team player that can also work unsupervised and shows initiative
High degree of accuracy and attention to detail is essential
Be a quick learner who enjoys learning new tasks
Experience in an accounting or professional firm is an advantage
Familiarity with ATO portal, general ATO correspondence but not essential
Knowledge of Outlook, Xero & Karbon desired but not essential

Benefits

5 weeks annual leave for all team members
Free Employee Assistance Program with Converge International
A national office network covering multiple states
Training and support from experienced mentors
Competitive remuneration based on experience
Supportive team environment
Delivery of dynamic & forward-thinking client service
Super fun social events too!

Are you ready for an exciting new challenge?
To apply, please submit your application with a cover letter and résumé to @mulcahy.com.au or for a confidential discussion, please contact Sharon Helander on 07 4638 7.
Previous applicants need not apply.
Why Mulcahy & Co?
Mulcahy & Co is a busy, well-established business hub that provides an extended range of specialized services from personalized taxation and business advice to legal, financial planning, loans & finance, agri-business, and marketing services.
We understand the importance of offering reliable, superior service to all our clients. We offer a diverse, inclusive, and flexible working environment where you are nurtured and mentored alongside our senior team members to help you achieve your best while maintaining mutual respect and support for all.
Our team is over 230 strong, so the opportunity to learn from the many team members in our six divisions is beneficial to your career.
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Nominal Salary: To be agreed

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