Client Retention Officer

Details of the offer

Cessnock, Newcastle, Maitland & Hunter NSWFull timeAdministrator - Client Retention OfficerMultidisciplinary Allied Health TeamFull Time Monday- FridayThe CompanyOne of Australia's leading preventative Allied Health services providing holistic multidisciplinary care to children and adults. Their services are provided within 13 state of the art, fully equipped facilities across NSW and TAS and within the community.You will have the opportunity to work collaboratively within an incredible team of Allied Health Professionals including Speech Pathologists, Occupational Therapists, Physiotherapists, Exercise Physiologists, Dieticians and Podiatrists and Behavioural Support Practitioners.About the RoleCurrently seeking an experienced Administrator - Client Retention Officer to join a growing team in Cessnock. This is an integral and challenging role within the business that will see you involved in a diverse range of activities, collaborating and assisting the team and our clients.Your daily duties would include:Front of clinic client facing roleLiaising with clients, families and practitionersOrganising incoming referrals and manage client waiting listsMaintaining and expanding our referrer relationshipsProcessing billings for multiple funding streams – Private, Medicare, DVA, NDIS, HICAPSGeneral Administrative tasks including emails, calls, reporting, filingProcessing client intake forms and service agreementsAssisting with Internal AuditsOrganising general facility supplies and maintenanceAssisting with the induction of new practitioners & student placementsMust have experience in health industry administration roleAbility to handle high workloadsStrong organisational skillsGood knowledge of Microsoft Office productsNDIS experience is advantageousMust be available Full Time Monday to FridayAbout YouIf you are an experienced Administrator who enjoys a busy and varied role within a great supportive team environment, then we want to hear from you.
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Nominal Salary: To be agreed

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