Full-timeCompany DescriptionCGL – Retail Servicesis the retail marketing division of theClemenger Group. With our two market-leading brands,Creative ActivationandClemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.
Clemenger Groupis an endorsedWork180employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.
Job DescriptionAbout the Role: If you are looking to launch your career in client/account management within Field Marketing, and have recently graduated, we want to hear from you!
This role is perfectly suited to fresh graduates who are looking for their first opportunity in the retail/marketing and long term career progression.
We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment. As the Client Account Coordinator, you will build strong partnerships with internal and external stakeholders to achieve optimal service levels for the client.
The purpose of this role is to work with the Client Service Manager and Field teams to drive the client's program outcomes.
Time Management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity!
An attractive total salary package is on offerFlexible work life balance with a hybrid office / WFHOngoing training and supportGreat company culturePrimary Responsibilities: Develop and manage program operational processes and procedures to ensure efficient and effective field and client timelinesManage week to week operational processes to ensure client execution plans are implemented effectively and efficiently to meet field team requirementsLead or supports win/win negotiations that lead to stronger strategic partnershipsTake ownership and accountability for driving the strategic direction of the client's programWork closely with the Client Service Manager to develop and present analysis and recommendations on areas of opportunity within the programReporting – weekly, monthly and at other times when requiredAudits/Analysis to develop plans and recommendations to address opportunities to improve KPI's / resultsAbout You: Previous field or retail experience will be highly regarded, particularly within FMCGAbility to compile data from various sources and mine dataAbility to resolve issues, adapt to change and refine processesStrong IT skills (MS Office skills especially Excel)Ability to prioritise and manage time effectivelyHigh level of written and oral communication skillsStrong attention to detailWhat's Next? If you're ready to join a high performing team in the retail environment, then APPLY NOW!
Please note only short-listed candidates will be contacted.
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