Cleaning Supervisor - Hands On (Cleaning Industry) - Mackay, Qld

Area Supervisor (Commercial Cleaning)

$Neg + super + Company car + Phone
Hands on Cleaning and Field-based role
Commercial cleaning experience essential

The Role
In this Hands on Role, an emphasis on people and relationships is vital. Your hands-on approach will ensure the delivery of service excellence for your client group throughout Mackay Areas.
While managing the day-to-day operational needs of your team and client group, you will foster positive stakeholder relationships, exceed our client's expectations, and ensure that we add value to our client portfolio. Key to success in this role is a sound understanding of commercial cleaning operations, relationship building, budgets and costs, service delivery and stakeholder management.
As the Area Supervisor, you will:

Develop and maintain strong, positive relationships with our clients, internal teams, and contractors
Oversee operational deliverables, and achieve KPIs (individual and team)
Drive a high-performing culture within your team
Manage and deliver the expectations of our clients and contracts
Undertake frequent client visits and conduct regular quality audit reports
Manage escalated service delivery issues
Ensure a safe and healthy work environment for all

Skills and Experience
The successful applicant will be a suitably experienced leader who has the following:

Proven experience in a similar role
Excellent communication skills, both written and verbal
An eye for detail
Ability to build relationships and rapport quickly
Strong organisational and administration skills
Experience in the cleaning industry is essential

What's on offer
This a fantastic opportunity to join a well-known Australian company
Outstanding team culture where staff produce excellent results
Job Types: Full-time, Permanent
Pay: $60,000.00 – $65,000.00 per year
Benefits:

Salary packaging

Schedule:

8 hour shift

Supplementary Pay:

Performance bonus

Experience:

Commercial Cleaning: 2 years (Required)

Work Location: In person
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