Claims Support Officer

Job Description: Join the DXC team and contribute to bringing DXC's claims management expertise to the people of New South Wales.
As Claims Support Officer you will demonstrate a commitment to customer satisfaction with regards to internal and external customers in all activities.
To be successful in this role, you will have: Relevant tertiary qualification in business or related discipline; or equivalent experienceProven people management experience at a senior levelFinancial managementExperience analysing and interpreting statistical and performance-related dataStrategic ability and planning and execution skillsTechnical knowledge/industry experienceSound understanding of crucial agent remuneration driversA sound understanding of each role position and function within the claims environment and the associated performance expectations and requirements of these rolesCommitment to the philosophy of a case management model of practiceComputer skills: Outlook, intermediate knowledge of the Microsoft Office suite, claims management systems outcomes.Experience and Knowledge include: Experience with coachingComplaint management and resolution outcomesWorkers Compensation Insurance Policy, legislation and associated compliance issuesSignificant experience in claims management or in a statutory benefits systemFlexible working arrangements: Our virtual first approach means we offer a high degree of work flexibility.
Our teams are spread across multiple geographies delivering a broad range of services.
We tailor working arrangements that work for our people.
These include working from home, within metropolitan or regional offices, and on customer sites.
Employee benefits: DXC offers competitive remuneration, benefits, training, and career opportunities, reflecting our commitment to improving the lives of our employees and the communities in which we live and work.
Some of these benefits include: Extensive resources to support your onboarding and continued development, including DXC UniversityDXC recognition, our global virtual platform which fosters a culture of appreciation and celebration with real-time reward and recognitionMore time to do the things you love with flexible leave options, including purchased leaveTime to give to the community with charitable and emergency services volunteer daysAn Employee Assistance Program to support you and your familyNovated leasing, discounted health insurance, paid parental leave and many other discounts.If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

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