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Claims Consultant - Builders Home Warranty (Hbcf)

Claims Consultant - Builders Home Warranty (Hbcf)
Company:

Gallagher



Job Function:

Other

Details of the offer

Your Role:
HBCF, as part of icare, delivers essential insurance coverage to homeowners in the event a contractor is unable to honour their commitments due to insolvency, death, disappearance or building licence suspension. GB's Business Model enables us to support this safety net, deploying a claims management model that provides the best customer experience to homeowners and protects the HBCF's objectives.
You will add value to Gallagher Bassett across the following:
Work with Home Builders Warranty claims end to end with adherence to HBCF service standards, company guidelines, delegated authority and SLA's
Providing best practice customer service to deliver superior outcomes for both homeowners and HBCFWork with the team by sharing information, knowledge and resources to achieve best possible outcomes for all Settling claims within client service instructions, company guidelines and delegated authority
Building and developing external business relationships
Attending client meetings where applicable
Achieve monthly productivity level as designated by management
Comply with relevant legislation such as The General Insurance Code of Practice, and other relevant legislation / regulations and policy requirements
Resolve complaints in accordance with company guidelines
Identify potential fraud/recovery indicators for claims where applicable

We're interested in hearing from people who possess:
Minimum three (3) years claims experience (preferably in Householders, Property, Commercial and/or Builders Warranty claims) and/or
Ability to interpret policy wordings and apply accurately
Ability to build and develop business relationships with client/s
Comply with relevant state legislation
Excellent Customer Service Skills
Strong attention to detail
Strong level of interpersonal skills
Commitment to quality and accuracy
Ability and desire to work as part of a team
Advanced computer skills (Microsoft Office - Word/ Excel)

Experience using Guidewire Claim Centre Industry Qualification - ANZIIF desirable although not essential
If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, bit on a day to day you'll experience the following :
Opportunity for full-time permanent employment
Attractive remuneration packaging
Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
Exciting career - as our Company grows, so do the opportunities for our people
Opportunities for ongoing education and development
Service recognition awards
Employee assistance program for yourself and immediate family members
Staff referral incentive

A brief overview on GB:
Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.
Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.
GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance!
If this sounds interesting to you - we want to connect!
Looking for continued growth and development during this season within the property and building space? We want to hear from you today, click on Apply for this Job.
You will need to have the right to work in this country to be eligible for employment with Gallagher Bassett Services.
To be considered for this opportunity you must have right to live and work in Australia when applyin g.
Agency applicants will not be considered for this role.

Additional Information


Source: Appcast2

Job Function:

Requirements

Claims Consultant - Builders Home Warranty (Hbcf)
Company:

Gallagher



Job Function:

Other

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