Casual Retail Sales Assistant

Who We Are Royal Botanic Gardens Victoria (RBGV) employs over 240 staff overseeing two beautiful world-class gardens, Royal Botanic Gardens Melbourne and Royal Botanic Gardens Cranbourne.
The organisation fosters an understanding and appreciation for plants and the natural world through arts and culture and education programs, world-leading scientific research, plant conservation programs, and promotes health and wellbeing in nature. For further information please visit
What You'll Do As a casual Retail Sales Assistant, you will maximise revenue for RBGV through delivery of exceptional customer service at the RBGV's Shops. You will build relationships with customers to discover their needs, provide accurate product information and actively identify sales opportunities through upselling. You will maintain high-quality shop presentation, process sales using our POS system, replenish stock and maintain appropriate records. Your friendly and engaging personality will be essential in creating a friendly and welcoming atmosphere, ensuring the highest level of customer satisfaction.
The roles will work across both Melbourne and Cranbourne Gardens Shops and candidates must be willing to work at both locations.
What You'll Bring Success in this role requires strong retail sales experience and customer selling skills, cash handling expertise, and familiarity with Point of Sale (POS) systems. As a natural communicator, you enjoy building rapport with customers and colleagues. You take pride in your work, using your initiative to maintain a high level of presentation of the retail environment. You are now looking to bring your dedication and enthusiasm for customer service to this popular location, on an ongoing casual basis.
All other key selection criteria can be found in the position description which is located under the attachments heading on the Victorian Government Careers website.
Working with Us At RBGV you'll be part of a nationally-recognised organisation that makes a genuine impact on a local and international scale. As an employee you will benefit from flexible working arrangements to assist in creating genuine work/life balance, annual leave loading, access to an Employee Assistance Program and much more.