Case Officer (2901375) Adelaide, Australia Join a State Government department for 8 weeks and provide excellent customer service.
Your new company
This State Government Department assists people in South Australia resolve issues within specific areas of the law. They are seeking a Case Officer to join them for a period of 8 weeks with potential for extension.
Your new role
You will be providing case management and customer service to clients who are completing applications to be submitted to the department. You will manage the application from lodgement to completion whilst providing comprehensive and professional customer service. You will be answering calls, emails and mail along with providing face-to-face customer service.
What you'll need to succeed Previous experience within a customer service role Resilient and empathic nature Excellent written and verbal communication skills High flexibility and adaptability with the ability to triage A courteous and professional demeanour Ability to handle sensitive information and interact with distressed clientele Please note: successful applications will be required to undergo a National Police Check Clearance.
What you'll get in return
An initial 8-week temporary engagement within State Government with high potential for extension, a competitive hourly rate of $43 + Super, along with the ability to utilise your skills to assist the community.
Temporary and Contract workers through Hays also enjoy a wide range of benefits including:
Weekly pay cycles Nominated choice of Superannuation fund Online Timesheet submission and approval No hidden fees or costs for our services An online training platform to upskill yourself Regular contact with local Adelaide consultants throughout the duration of your assignment What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Nicola Cowan.
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