Workers' Compensation (Insurance & Superannuation)Full timeAs a Case Manager, you will play a crucial role in supporting injured workers on their journey back to work. Your focus will be on delivering person-centered case management while ensuring that compensation entitlements are handled appropriately. Strong communication and collaboration with both internal and external stakeholders are essential for achieving sustainable outcomes.Key ResponsibilitiesClaims Assessment: Evaluate and determine liability for various claims, ensuring thorough analysis and adherence to guidelines.Claims Review Preparation: Prepare for and participate in claims reviews, showcasing your strategic approach and effective results in managing cases.Return to Work Support: Facilitate the return-to-work process for injured workers, employing person-centered strategies to address chronic health issues and promote well-being.Compensation Management: Ensure timely and appropriate compensation entitlements are disbursed, maintaining compliance with relevant policies and regulations.QualificationsProven experience in assessing claims and determining liability.Strong communication skills to engage effectively with stakeholders.Experience in case management, particularly with a focus on person-centered approaches.Ability to manage multiple cases simultaneously while ensuring quality outcomes.Experience as a Case Manager with the VIC Workers Compensation Scheme, ideally in Return to Work or Long Term Case Management.Excellent communication and organisational skills.Decision making, negotiation and influencing skills.Ability to work in a team environment.Ability to work with different IT applications.Hybrid working arrangementsIn alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.About DXCDXC provides policy and claims management services to government and organisations across Australia. We support organisations and those injured at work throughout the entire claims process. Based on decades of experience our policy and claims teams have an impressive track record of reliable service.DXC is committed to building better futures for our customers, colleagues, the environment, and our communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.
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