Call Officer

Details of the offer

Take your skills; improve on them; apply them in ways you never thought possible. We are seeking someone to undertake the role of ON CALL OFFICER for our Bendigo staff. This is an exciting opportunity to support local people living with a disability and their families.
Remuneration commencing at SCHADS Awards Level Three. Training will be provided along with a detailed induction.
The ideal candidates for this position will have: A relevant qualification and/or previous experience working in a similar role, preferably within the Disability sector; Strong communication skills, both verbal and written; Well-developed resolution and negotiation skills; High level competency with electronic systems; Dedication to their job and their team; Ability to problem solve, manage risks and a professional attitude. The On Call Officer will be responsible for: Providing immediate response, intervention and care to participants and Lifely staff outside normal business hours; Undertaking duties in a self-motivated and professional manner; Monitoring on call performance and outcomes through the collection and analysis of service data and implementing changes to the operation of the program; Ensuring the delivery of program services meets participant requirements and is in accordance with the service agreements and program guidelines; Making a positive contribution to the wellbeing and development of participants of Lifely; Upholding Lifely's mission, values, practices and philosophies. You must be willing to provide the following prior to starting work: NDIS Worker Screening Check Working with Children Check NDIS Orientation Certificate Driver Licence Proof of Right to work in Australia How to Apply: Please include:
Job Ad Number: OC1 Application letter addressing the selection criteria listed in the position description: On Call Officer Position Description Resume Proof of Australian Citizenship or Work Visa (e.g., birth certificate, passport, visa, etc.) For further information, please contact Human Resources on 1300 799 421 or ****** .
Lifely is an equal opportunity employer, a Child Safe organization and upholds zero tolerance to abuse and neglect. We promote the safety and wellbeing of children from culturally and/or linguistically diverse backgrounds.
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Nominal Salary: To be agreed

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