Are you based in LITHGOW, BATHURST, GOSFORD, or MAITLAND? The Department of Customer Service is looking for a Business Engagement Manager to join our growing team!
Benefits
Fantasticongoing clerkgrade 11/12opportunity.
Salary range: $128,473– $148,578+ super, commensurate with experience.
Regional NSW Opportunities.
Genuinely flexible working arrangements.
Excellent career development and learning development opportunities.
About Us
DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.
DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.
This role is an exciting opportunity to partner and collaborate with Government agencies on specialised technology services. We enable agencies to benefit from shared technology, provide cyber security advice, oversee execution of projects and develop asset management plans. This enable’s agencies to deliver personalised digital experience’s to NSW.
Understand more about the Department of Customer Service – here.
Your responsibilities will include:
Develop strong relationships with business representatives in Revenue NSW ICT and represent Corporate Services ICT in established forums.
Find and address business challengesand provide ICT solutions for Revenue NSW ICT.
Provide thought leadership on ICT issues.
Work with suppliers to deliver solutions.
Understand and effectively communicate the business impacts of proposed ICT changes.
Coordinate business activities for ICT projects.
Contribute to strategic planningand asset management.
For more information on the role and its accountabilities, clickhere to view the roledescription.
About you:
Ability to establish strong relationships with stakeholders and have advanced negotiation skills.
A broad understanding of business and ICT processes.
A tenacious influencer.
Can think outside of the box to solve complex problems.
Passionate about assisting the business to initiate projects and develop robust business cases.
Strong business and commercial acumen
If you want to be part of this forward thinking and innovative team, we would love to hear from you!
Closing date: Monday 21st June[at 9.59am]
What we need from you:
To start your journey towards becoming our Business Engagement Manager, please click on the link below and attachyour resume (max 5 pages) and cover letter (max 2 pages).
In your cover letter please share your motivation for applying for this position and your relevant skills.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
For any enquiries regarding this role, please contact Emma Corke, Talent Acquisition Advisor at **********
Our Commitment to Diversity, Inclusion & Flexibility
We are committed to diversity, inclusion, and new ways of working.The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement. We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible. If you do require an ability adjustment during the recruitment process, please notify us on your application form.
