At Indue, we are dedicated to embracing diversity, equity and inclusion in all forms. Guided by our values of "Go Far. Go Together," "Real Heart. Real Action," and "Open Mind. Open Doors," we are committed to fostering a workplace where every individual feels valued, respected, and empowered. We understand that our collective strength lies in our diverse perspectives and experiences, and by working together, we can achieve greater heights and drive impactful change across our communities. Join us and be part of a team that values your unique contributions and is dedicated to creating a positive, inclusive workplace.
We provide a range of technology payment solutions, including market leading financial crime solutions, New Payments Platform, mobile payments and card programs in a B2B market. Visit our website at www.indue.com.au for more information.
What We Offer
Work-life Balance: Flexible working arrangements, ability to work from home and meeting free Fridays.
Career development: Learning & Development programs, study assistance, internal movements and secondment opportunities.
Reward & Recognition: Excellent recognition programs appreciating employee's contributions, service anniversaries and Annual Awards.
Culture: Collaborative and inclusive culture, approachable leadership team who provide monthly updates, and regular social celebrations.
Wellness: Employee Assistance Program, discounted Health Insurance and ability to purchase additional leave.
Job Description About the Role
Reporting to the Head of Business Analysis, the key element of the Business Analyst role is to undertake detailed analysis of business and user processes, systems and requirements to support the scoping, design and delivery of projects within Indue and client systems.
As the Business Analyst, you will work closely with all relevant stakeholder groups, particularly the Project Manager, ensuring they are effectively engaged and informed throughout each project. The role is also responsible for documentation control of a large-scale project inclusive of various streams.
Responsibilities for the role include:
Drive the process of analysing, scoping and documenting user and system requirements for projects and products as required. This includes facilitating stakeholder workshops and client engagement.
Undertake detailed analysis, documentation and evaluation of business processes and procedures and provide improvement recommendations.
Collaboration and involvement in pre-sales business analysis and provision of input into RFPs.
Manage internal stakeholders and external client expectations regarding technical system functionality.
Identify and evaluate compliance requirements and risks related to system capabilities and client requirements and develop appropriate control measures.
About You
You are a flexible and positive team player, who enjoys understanding different areas of the business and developing solid working relationships that are built on a foundation of trust and delivery.
Your mature approach, ability to manage expectations and your appreciation of business pressures outside of your immediate area allows you to effectively assess and then implement enhancements in collaboration with your stakeholders whilst achieving key outcomes.
You will have all or majority of the following skills and attributes:
Formal qualifications in a relevant discipline such as Business, IT or appropriate relevant experience.
5+ years' experience in a similar role with an emphasis on requirements gathering, detailed design, functional specification and stakeholder management.
Core banking / payment system experience with exposure to Payments and Cards message (ISO8583 / AS2805 / ISO20022).
Experience in delivering one or more payment solutions and products Experience in Cards payments related streams Card issuing, schemes, clearing and settlement, ATM/EFTPOS devices, switching
Experience in Cards tokenisation, mobile wallet provisioning, apple pay, google pay, Samsung pay
Knowledge of financial message standards like AS2805, ISO8583, ISO20022
Experience in NPP, RTGS, DE, BPAY, International money transfer, MT / MX
Experience in building and implementing Payments Fraud monitoring and AML monitoring
Demonstrated ability to effectively develop and manage varied client and stakeholder relationships and manage expectations.
Demonstrated ability to effectively elicit, interpret, analyse and translate complex business information from stakeholders into documented solutions.
Experience in Business process mapping
Intermediate to advanced level skills in the day-to-day use of typical Microsoft programs (including Visio, SharePoint, Word, Excel and PowerPoint).
Demonstrated experience in working on multiple projects with a level of context switching will be highly regarded.
Sounds like you?
Use the 'Apply Now' button below to submit your Cover Letter and Resume, demonstrating your relevant experience for the role.
No agency enquiries - only direct candidates with full working rights in Australia will be considered. Candidates may be requested to complete a criminal history check, qualification check and other background checks as part of our recruitment process.
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