Business Analyst - Digital Case File Program 28th October, 2024 JP1504 Position : Business Analyst - (Digital Case File Program)Start : ASAPDuration : 7 month contractSalary : $880.76 per dayLocation : SydneyOverview Our Client is seeking an experienced Business Analyst who will work as part of a multi-disciplinary team responsible for digital product definition, design, development, implementation, and delivery.Primary Purpose of the Position The Business Analyst role is responsible for reviewing and analysing business intentions, services, processes, and information needs, to identify and document changes for business solutions and enhancements for the Digital Case File.Key accountabilities/responsibilities: Reviewing and analysing business intentions, services, processes and information needs to identify and document changes for business solutions and enhancements. Consulting and negotiating with diverse stakeholders to define, analyse and document business and customer intentions, services, processes and information needs. Managing deliverables independently against rapidly shifting priorities to respond to internal and external demands. Undertake discovery work with stakeholders such as current and future state analysis (customer, business and technology) to identify gaps and challenges with the current service delivery. Contribute to customer insights reports and journey maps as well as solution design deliverables with the Project Team, including analysis of options. Contribute to Business Case development, including defining, analysing and documenting detailed requirements. Develop strategies for the continuous monitoring, evaluation and improvement of all aspects of business analysis work using relevant frameworks. Manage and develop stakeholder relationships through effective communication, negotiation and risks/issues management to define business requirements and trends to enable informed business decisions and service level improvements. Lead the articulation of business requirements and facilitation of business and system solutions. Contribute to the development of project plans (e.g. implementation plans, requirement gathering, specifications, change management, user acceptance testing, training) to facilitate the successful achievement of business initiatives and strategic goals. Provide plain language advice on technical issues to non-technical audiences. The Business Analyst must have the following abilities, skills, and experience: Over 5 years as Business Analyst. Business analysis skills and experience in detailed analysis and understanding of the functional requirements and business process documentation, including the tracking of functional and process changes. Strong experience in customer experience and human centred design thinking particular with customer profiling and journey mapping work. Consulting and negotiating with diverse stakeholders, including vendors, and driving outcomes within acceptable costs and timelines. The role may require onsite engagement with stakeholders. Distilling business needs to identify fit for purpose options. Keeping across changing technologies, business processes and industry best practices. Managing deliverables independently against rapidly shifting priorities to respond to internal and external demands. Extensive experience in using Atlassian tool set including JIRA, Confluence and Portfolio. Demonstrated ability to work independently as well as in a team environment and success with meeting deadlines under pressure. Demonstrated problem solving abilities as well as good negotiation skills and business acumen. An understanding of Testing Methodology and processes with working experience in Waterfall and Agile methodology. Ability to achieve successful outcomes through collaborative and cooperative means. Ability to quickly develop an understanding of the project, its environments, and related issues. Demonstrated ability to work within tight project timeframes. Essential Criteria Appointments are subject to the following checks/ clearances:Reference checks National Criminal History Record Check in accordance with the Disability Inclusion Act 2014 Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012 Rights to Work in Australia When applying for this role, please include a Word version of your resume (not PDF). Please note that only Australian based applicants will be considered for this role.By applying for this position, you give MBC Recruitment the sole Right to Represent you for the position of Job Ref 764240- Business Analyst. Your details may be provided to the Client to progress your application.Apply Now!Job Code: 764240Recruitment - Sydney, NSW#J-18808-Ljbffr