We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.We're always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.About the TeamOur Tech team are true heroes. They've taken our legacy success and transformed it into an extraordinary SaaS platform to support SME and Enterprise businesses in ways they never knew they needed. By joining the Tech team, you'll be an integral part of building our all-in-one business management platform.About the RoleWe are currently looking for an experienced Business Analyst to join our team. We don't want you to spend your day writing Jira tickets (yuck!). First and foremost, we want someone who is genuinely passionate to work with a group of like-minded people helping businesses in Australia and New Zealand start, survive and succeed. We want you to have a curious mentality and love working collaboratively to deliver exciting things that genuinely make our customers' lives easier.Day to day you will work closely with Product Managers, Designers, Developers, Go-to Market and Data Analysts to:Help the team truly identify the customer problems and opportunities in the market.Elicit detailed functional and business requirements from Product Managers, Product Designers, user groups, ensuring that they are understood by the team (and that they solve the right problem).Input into delivery plans and communicate any dependencies, issues or risks back to your partner group (are we on or off-track).Continuously input into and report on product performance.Work with the product team to capture feedback to drive improvements and enhancements.Identify areas of opportunities and prioritise day-to-day defects, technical improvements and small delighting enhancements (are we working on the right thing).Care not just about delivering a product, but how it's performing in the market and how customers respond to it.Support our team of BAs, championing new and better ways of working.The Skills You'll Need:We believe the most important part of success is having the right mentality and attitude with a willingness to learn and grow. In addition, we're looking for:Solid proven experience as a Business Analyst working with software in agile teams (you can do this in your sleep).The ability to run workshops and to communicate effectively with partners across the organisation.Someone passionate about customer outcomes and wearing/sharing the hats needed to achieve this.Someone to be the product and customer voice for your domain.Experience with financial services and payments is a major advantage.Our Culture & BenefitsOur values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.Do your best work in a flexible work environment, right down to financial assistance to set up your home office…it's called Flexperience, and it's designed by you and your team!Our partnership with Smiling Mind helps support the wellbeing of our team members and customers.Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment.A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more!Communities built around 'Wellness', 'Belonging' and the 'Planet' where you can make a meaningful contribution.Access to best-in-class discounts and vouchers from leading retailers, and a lot more.We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.MYOB are an equal opportunity employer and we champion diversity. Don't meet every single requirement of this role? Still apply! Research tells us that women and underrepresented groups are less likely to apply unless they meet every single requirement. At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to 'Culture Add' means adding team members who not only value MYOB's standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB. So, if you're excited about this role, or about MYOB, we'd still love to hear from you!
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