The body technician increases the efficiency of the store by ensuring they follow a systematic approach to all repairs. By properly dismantling the vehicle fully including the blend panel trim parts will ensure the complete listing of parts and labour of the collision damage can be identified early in the cycle time of the repairs. The Body Technician must be highly organized and keep excellent documentation to minimize losses. The Body Technician must be able to read and understand the estimate to ensure the parts being utilized mirror match the vehicle parts to be replaced; any incorrect items need to be documented on the supplemental damage sheet and communicated immediately when repairs are halted or during daily 1-on-1 discussions with management. Participate in daily production/release meetings to provide key information to managerial staff.
Accountability and Responsibility of PositionReceiving Vehicle / Validation of Parts• When a vehicle is assigned (either parts coordinator or technician), position it in the appropriate production stall, review the work order line items and parts to be replaced. Parts coordinator to position in that stall for that vehicle.
• Review the complete vehicle exterior body parts, check all power accessories (door locks/windows/mirrors are operational), and check that the dash panel has no warning lights on. Identify any prior damages overlooked on the QA checklist or related on the supplemental damage sheet.
• Fully dismantle the complete vehicle damaged areas including the blend panel parts to identify all hidden damages as early in the repair cycle as possible.
• Start repairs; when applicable, notify management of major supplements or hidden damages that impact the vehicle's progression.
• Upon completion of the repair, return unnecessary parts for credit to the parts coordinator, along with putting all new and damaged parts on the parts cart. Notify parts coordinator to move the cart back to the storage area. For smaller repairs, position parts in the tote and store in the trunk.
• Sign off on the QA checklist, move the vehicle to the next production area, and notify the next production technician assigned to that vehicle.
• Clean and sweep the production stall, re-inventory as needed. Position your next vehicle in the appropriate stall and restart the process.
Communication with Production and Management Staff• Each morning at 7:45 AM, a production meeting will be performed to update vehicle status for the day.
• Daily at 1 PM, one-on-one discussions will happen with management staff on all the vehicles you are assigned to, providing an opportunity to update additional damages or parts needed that were overlooked on the original appraisal.
Scheduled In / W.I.P.• Each morning, after the production meeting, the parts coordinator will ensure that incoming vehicles' parts carts/totes are loaded.
• After a vehicle has been checked in and delivered to the production area, the parts coordinator moves the vehicle to the assigned stall.
• Move the parts tote or parts cart to the assigned stall.
• Notify the appropriate technician upon positioning of the job.
Materials and Safety Management• Maintain a safe and clean environment in which to work that reflects the working conditions of the Company.
• Adopt working habits that are in accordance with the Company Employee Policy Manual.
Experience/Skill RequirementsKnowledge of Mitchell / Audatex / ReynoldsWork independently without close supervisionWorks well with others & positive work ethicFlexible/adaptable to constant changeHighly organized; ability to handle multiple concurrent assignmentsAbility to prioritize, organize and plan work under own initiativeStrong communication skills (reading, writing, speaking, listening)Motivated and follows instructionsWorks well under pressureOccupational QualificationsGeneral Physical Skills (Carrying, Lifting – 100 lbs, standing, sitting, walking, reaching)Driving, must have a valid license• On-the-Job Exposure to the following elements
**This position is for an independently owned and operated location and not with CARSTAR CANADA SPV LP. All employment-related decisions including hiring, firing, scheduling, and rate of pay are determined by the independent franchise owner.
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