Who We Are
At Provider Assist, we do more than some know — yes, we're known for our expert Registered Nurses, but that's just the beginning. We partner as an extension of our clients' management teams, bringing together a powerhouse of registered nurses, allied health, fees and funding experts, workforce, finance, and data professionals. Supercharged by our cutting-edge tech, our remarkable professionals are all connected to support each other while working with our clients, driving smarter care, better performance, and stronger teams.
The Role
We're on the lookout for a Billing & Accounts Receivable Specialist with Home Care, Residential Care and Retirement experience to join our team and take ownership of ensuring financial accuracy and exceptional service. In this role, you will:
Ensure Accurate & Timely Invoicing: Oversee resident accounts across Residential Aged Care, Home Care, and Retirement. Client Communication: Be the key point of contact for residents and families, explaining fees, bond requirements, and providing timely updates on any changes. Records Management: Maintain up-to-date records, manage bond payments, and support budgeting and bank reconciliation processes. Problem-Solving: Tackle billing inquiries with confidence and empathy, ensuring clarity and trust with all stakeholders. Flexible on hours Who You Are We're looking for someone who:
Has experience in billing and accounts receivable, ideally within the aged care or related industry. Is familiar with Inerva (highly regarded but not essential). Thrives in a role where communication and problem-solving are key. Pays attention to detail and takes pride in delivering accurate financial outcomes. Is motivated by working in a collaborative, innovative, and people-focused environment. This is a contract role to begin with the possibility to extend or become permanent.