Company Description
Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.
This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Why work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS Job Description
Reporting to the Banquet Manager, responsibilities and essential job functions include but are not limited to the following:
Responsibilities Consistently offer professional, friendly and engaging serviceMaintain the cleanliness of banquet rooms, hallways, storage and service areasLift and store tables, chairs and staging efficiently and safelySet-up, maintain and break down banquet\meeting roomsFollow directions from banquet event orders for assigned banquet\meetingsReport needed repairs of unsafe equipment and\or conditionsFollow outlet policies, procedures and service standardsFollow all safety and sanitation policiesAvailable to work varied shifts based on business demands, including but not limited to, weekends and holidaysOther duties as assignedrectify any deficiencies.Maintain complete knowledge of all Departmental/Hotel policies and procedures including safety guidelines.Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and hotel requirements.Perform other duties as assigned, including assisting other departments on an as-needed basisWhat is in it for you: Paid time offMedical, Dental and Vision Insurance, 401KComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and Educational Assistance for further developmentOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Previous guest service experience preferredExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesPhysical Demands This position requires:
Constant standing and walking throughout shiftConstant lifting and carrying up to 75 lbsConstant kneeling, pushing, pulling, lifting up to75 lbsOccasional ascending or descending ladders, stairs and rampsRequired Education and Experience Texas Food Handlers CertificationTABC Certification Preferred Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer.
EOE/M/F/D/V
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