Work options: HybridFounded in March 2019 and headquartered in Melbourne, we are a leading technology consulting business specialising in digital transformation for mid-size, government and enterprise businesses. Our origins are in AI and we proudly deliver marketing-leading AI solutions to customers in partnership with Microsoft, as one of their top AI partners.With 5 Microsoft partner solution designations and 9 specialisations, we are the fastest-growing strategic partner of Microsoft ANZ and winner of the 2023 Microsoft ANZ Azure Partner of the Year Award. We are also among the few GitHub Verified Partners in the ANZ region.Our Co-Ops team is a cloud managed services capability that provides operational support and enhancement services to our customers. We support Azure cloud customers, and we pride ourselves on being technical experts and solving problems at scale. We emphasise the importance of proactivity, innovation, automation and high quality when delivering outcomes for our customers. Providing managed services support to our customers is our key competency, in addition to identifying and developing new Azure data solutions for these customers.The Arinco Co-Ops team is a modern take on Azure-native Managed Services. Whilst we provide the essential services of a managed service (24x7, Incident, Problem, change etc), we also provide our customers with the ability to develop/enhance and build new services and enhancements within the CoOps team. Typically, our consultants perform just as much build and enhancement work as managed services support. This is a great opportunity to perform in a devops (Dev + Ops) role.We are seeking an experienced Azure Infrastructure Consultant to join our Co-Ops team.Please note this will be a hybrid role with your time split between our customer sites and your home office - we are also open to fully remote if required.More information on our CoOps team can be found here - CoOps Team InformationWhat The Job InvolvesProvide level 2 and 3 support to our CoOps customersProvide on call/after-hours support for Major Incidents on a rotating rosterProvide enhancement, build and development services to our customersApply SRE principles to monitor and measure what's importantApplying an automate-everything approach to customer platforms for reliability at scaleReduce toil via initiatives that include automation, self-service, self-healing, Autoscaling, and more.Perform and automate security posture and finops reporting and reviewsHunting down platform and application improvement opportunities for our customersConfigure and tune Monitoring and Event ManagementBuild, configure and deploy CICD/IaC pipelines (Azure DevOps, Github, Terraform)Performing Incident post-mortems with a 'blameless' approach so we fail fast and learnContribute to Arinco's engineering practices, standards and frameworks. You will work closely with the Tech Leads and tech communitySome Of The Tech We Support And EnhanceMicrosoft AzureActive Directory B2CAzure API Management, Application GatewayDefender for Cloud, Azure SentinelAzure Kubernetes Service (AKS), Container RegistryLogic Apps, Function AppsAzure Databases (SQL, PostgreSQL and others)Azure Virtual Networks, Azure Firewall, Azure Bastion, Virtual Machines, Scale setsAzure DevOps, GitHub and TerraformAzure Pipelines, ARM/Bicep templates, TerraformMonitoring tools such as Azure Monitor and Azure Application InsightsEvent Management Tools such as pagerduty/opsgenieITSM/work management systems such as Jira Service Management, Confluence, Azure Boards, and ServiceNowWhat You'll BringMid-Senior level experience with Microsoft Azure (3+ years experience)Mid-Senior level consulting experience (the ability to organise and run workshops, gather, document and scope customer requirements, deliver on the work, oversee others doing the work)Experience operating a support (ops) role – supporting enterprise-scale production workloadsExtensive experience developing, enhancing and deploying Infrastructure using BicepA passion for automation and solving difficult technical issuesUnderstanding of SRE practices for running and building reliable, scalable services.Extensive experience in a Site Reliability, Software, Infrastructure and/or Systems role.Experience with coordinating and leading technical responses to Incidents and ProblemsCoding experience in one or more languages (.NET, C#, PowerShell) to develop new solutions for customers and automate everythingExperience with configuring and tuning monitoring and event management stacksExperience with Azure Virtual Desktop is advantageousWhat We OfferPeople first culture – We are an authentic and empowered crew, where everyone has a voice and we succeed togetherCrew connection – Regular squad outings, Crew musters, social interest groups and Crew eventsA focus on learning and development – Various internal initiatives and a $2,000 L&D budget for certifications, licences, conferences or anything else you need to growTech done your way - We provide a $2,500 annual allowance for you to spend on the hardware or home office equipment of your choiceApplicant InformationArinco is an equal opportunities employer, welcoming applications from all, especially those from underrepresented groups. We can only accept applications from individuals with full, unrestricted working rights here in Australia, and we do not currently require assistance from recruitment agencies.
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