Avis Budget Group | Car Rental Customer Operations Agent

Job Title:Casual Airport Representative
About the Role:We are seeking driven and energetic individuals to join our growing Avis Budget Group enterprise. As a casual airport representative, you will be an appreciated and valued addition to our team, helping increase customer satisfaction through exceptional interaction and grooming skills.
Key Responsibilities:Interact with customers face-to-face, promoting the Avis Budget Group brandComplete rental transactions, contracts, and bookingsClean the interior and exterior of vehicles according to company standardsInspect vehicles for any damages that occurred during previous rentalsWhat We Offer:Competitive pay + loadings/overtime rates + performance incentiveWellbeing programme incl. life insurance + discounted health insurance + superannuation optionsAccess to Perkbox – discounts and offers with hundreds of retailers and big brandsEmployee discounts on car rental across Avis Budget GroupEmployee Assistance Programme (EAP) provided by Converge – 24/7 support for mental health and wellbeingRequirements:A full and valid driver's licensePrevious experience within retail, hospitality, customer service, sales or similar rolesAbility to work in a fast-paced environment while delivering exceptional customer serviceAbility to follow procedures and adhere to company guidelines and standardsComfortable learning and using various computer systems to accurately input rental informationAbout Us:Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with innovative, customer-focused solutions.