Auxiliary Access & Daytime Sexual Assault Response Team (Sart) Worker

Position: Auxiliary Access & Daytime Sexual Assault Response Team (SART) Worker
Reports to: Clinic and Access Coordinator
Salary/Benefits:
Access shifts - JJEP Grid 11 – Step 1: Salary $27.54 per hour
SART only shifts - Paid $1 per hour on-call (pager). Paid $27.54 – when called to provide phone support (minimum 2 hours compensation) or in-person support (minimum 4 hours compensation).
Hours:
This is an auxiliary position with no regular hours. Auxiliary workers cover sick days, vacations, leaves of absence or other temporary backfill. Primary shifts during weekdays (9am-5pm), but overnight (5pm-9am) or weekend coverage may be needed for SART only.
Please note that this is a Bona fide position, and is open to Women, Trans, Two-Spirit and Gender Diverse applicants. We are a team of growing diversity and encourage applications from members of marginalized groups, Indigenous persons, racialized persons, persons with disabilities, LGBQT2S+ persons and others with the skills and knowledge to engage productively with diverse communities.
Closing Date: Job posting will remain open for all interested applicants to apply. Hiring is conducted when positions are vacant. During times when positions are not available, applications will be kept on file and successful candidates will be contacted.
This position requires BCGEU union membership.
Position Summary:
The Auxiliary Access Line position provides support and information to all contacts on VSAC Access Line and email. The Worker assesses contacts for VSAC services including Sexual Assault Response Team (all genders), counselling programs for all women, trans, two-spirit and gender diverse persons who are survivors of sexualized violence and their supporters (all genders), and victim service program for all women, trans, two-spirit and gender diverse persons who are survivors of sexualized violence. The Worker also provides referrals to other community resources where appropriate. This position includes data management and file creation for client files.
The Daytime SART position is responsible for monitoring the Sexual Assault Response Team pager and providing support, information and accompaniment to survivors (all genders) of recent sexual assault and their supporters. This position provides phone and in-person support to recent survivors of sexual assault at the hospital or VSAC clinic or police stations.
VSAC is committed to employment equity. All qualified women, Trans, Gender Diverse, and Two-Spirit people are encouraged to apply. We especially welcome applications from individuals from Indigenous, Black and People of Colour communities, persons with disabilities, LGBQ+ persons, Trans and gender diverse persons and others with the skills and knowledge to engage productively with diverse communities.
COVID-19 Notice:
Safety procedures are in place and PPE is provided. Access is expected to work primarily on site with in-person contacts generally limited to other staff and volunteers. SART is primarily an in-person service. If you have questions about the COVID policy please email ******.
Job Responsibilities:
Under direction from the Clinic and Access Coordinator, the Access & SART Worker is responsible for the following:

Sexual Assault Response Team (SART) coverage primarily during business hours, with some evening and weekend coverage when needed.
Provide immediate support and response at the Victoria Sexual Assault Centre's Clinic, the Victoria General Hospital and/or a police station to recent survivors (all genders, 13+ years) of sexual assault.
Liaise and consult with the Vancouver Island Crisis Line, Forensic Nurse Examiners (FNE), hospital staff, other professionals, Victim Service Workers, and the police (if involved).
Provide information on medical options and options for reporting to the police.
Provide immediate phone support and information to callers who have been affected by sexualized assault in the last thirty days.
Provide specific information regarding VSAC services and follow-up information.
Maintain a supply of paperwork and resources needed for the position.
Update Access Worker or Clinic Coordinator on responses and submits contact paperwork in a timely manner.
Access coverage during business hours.
Provide immediate support and information to contacts to Access phone line or Access email and in-person contacts who have been affected by sexualized abuse and sexualized assault.
Update clients about their status on waitlists.
Provide specific information regarding VSAC services.
Conduct initial screening and assessment for people wanting to access services.
Provide information and register participants for services, updating waitlists, and database information.
Make internal file referrals to victim services and counsellors.
Make external referrals to appropriate community resources; maintain up-to-date knowledge of these resources and may assist in updating community information as required.
Maintain volunteer pager and paperwork including checking for completed paperwork (SART and phone contacts). Ensure drop-off and pick-up of volunteer pager.
File Management.
Create and update client records in database and create client file documentation.
Maintain up-to-date information in contact database (all contacts to Access Line or email).
Update information received from Counsellors and Victim Services in client database.
Update other spreadsheets as required.
Liaise with Internal and External Professionals.
Inform Coordinator of Volunteers of information relevant to volunteers, or about volunteers.
Update Access & Clinic Coordinator regarding contact issues or other relevant information about the program and inform the Direct Client Services Manager as needed.
Liaise with community professionals regarding resources and services.
Assist with debriefing and support to volunteers as available.
Maintain a professional approach to liaising with other staff, the public or with other significant community agencies and institutions.
Current Information on Trends and Resources.
Maintain awareness of current issues and trends in the field of sexualized violence.
Maintain awareness of diversity issues, in order to appropriately identify and respond to the needs of clients, staff and volunteers.
Includes awareness of cultural safety and barriers to support for marginalized folks.
Other duties as directed by the Clinic and Access Coordinator.
Longer Term Back-fill Additional Duties.
If back-filling the permanent Access Worker for several shifts, additional duties may be required, including:
Access clerical duties, including management of statistics, contact summaries and other similar records.
May monitor/tally/enter data for statistical analysis at the direction of the Clinic and Access Coordinator.
Update monthly wait times.
Record group attendance in database.
Disseminate information on Access & SART scheduling with community partners.
Liaise with Direct Client Service staff to receive statistics in timely manner.
Support Clinic Coordinator and Forensic Nurse Examiners with clinic upkeep as needed.
Attend the Crisis Team Meeting to make internal file assignments.
Participate constructively as a member of the staff team.
Ensure work reflects the mission, beliefs, values and goals of VSAC.

Qualifications
Education/Experience:

Sexual Assault Response Team training and experience is essential.
Knowledge of sexualized assault/abuse, crisis line training and/or experience in the field.
In-depth knowledge and demonstrated understanding of the issues surrounding sexualized violence.
Basic knowledge of legal issues for survivors of sexualized violence.
Experience using database and spreadsheets.

Job Skills and Abilities:

Excellent communication skills, both written and verbal.
Demonstrated organizational skills and ability to multi-task with flexibility to adapt in unpredictable situations.
Demonstrated ability to screen clients for service.
Demonstrated crisis support skills.
Strong problem-solving, decision making, critical thinking and diplomacy skills with strong boundaries and self-awareness.
Knowledge of community resources, including Ministry for Children and Family Development.
Proficient use of word processing programs, an ability to work with databases and spreadsheets.

To support the healing journey of clients and VSAC policy, we ask that applicants are not a current client and have not accessed VSAC direct client services in the past 12 months. If you are a past client who has not accessed services in 12 months, you are eligible to apply. If you have any questions about this policy, please contact 250-383-5545 or ******.
#J-18808-Ljbffr