Audio Visual Commissioning & Service Technician

Details of the offer

We seek a highly motivated individual to join our Project Delivery Team as an AV Commissioning & Service Technician. Your primary role is to ensure the efficient delivery of AV System Commissioning services in line with project expectations with safety, functionality and quality as key focus areas and to deliver Service support to customers, including our Service Level Agreement customers.This is a fantastic opportunity for those who want to work in a fast-growing company at the forefront of its industry.Successful candidates will be offered a competitive remuneration package commensurate with experience and abilities.Other benefits of working with Videopro include:Culture! Culture! Culture! We value our team members and provide support and a real opportunity to excel in your chosen career path.We are in Growth Mode, so your contribution is visible and makes a difference.A fully maintained vehicle/vehicle allowance.We are also an amazing audio-visual retailer, so you benefit from staff pricing on all the latest cool tech.Flu shots if you want them.Brand-new purpose-built Head Office with plenty of parking.Regular Social Events and the best Christmas party in the industry!As a Commissioning & Service Technician, you will be able to:Commission Audio Visual solutions in line with project requirements and customer functionality expectations.Attend start-up meetings and project delivery meetings as scheduled.Interpret AV schematics and scopes of work to reasonably assume the function and user experience of an AV system from a hardware perspective.Deliver functionality training to users of installed solutions.Maintain the organization's effectiveness and efficiency by delivering on and supporting strategic plans.Remain up to date with required certifications and identify any future training requirements.Build and maintain strong relationships with customers.Coordinate with team members to highlight areas of improvement and deliver excellent results.Maintain accountability to systems, processes, code of conduct and company values.Have excellent customer relationship and communication skills.Perform fault finding and provide temporary and permanent solutions to faults.To be considered for these roles you will have:Great AV and IT industry experience.The ability to deliver quality solutions with a high attention to detail.A commitment to continuous learning and improvement.Great communication and engagement skills.The ability to work in a fast-paced environment with other super-smart people.The ability to self-manage and work autonomously to meet customer expectations.This is a challenging and enriching role, and if successful, you will become part of a highly dedicated, motivated and supportive team delivering some of the coolest AV solutions in the country.Videopro is the leading designer and retailer of AV solutions in Australia and has been for more than four decades. One of Queensland's 'Top 50' private companies, our vision is to enhance our customers' lives through technology and service. Our clients include many of the most prestigious public and private organizations.An immediate start is on offer for the right candidate, so if you are seeking a genuine career opportunity and would like to be a contributing member of Videopro's team, please click apply.Your application will include the following questions:How many years' experience do you have as a service technician?Which of the following statements best describes your right to work in Australia?Do you have experience in a role which requires relationship management experience?How many years' experience do you have in the IT industry?How many years' experience do you have as a Commissioning Technician?Do you hold a Construction Induction Safety certificate (White Card)?Have you worked in a role which requires fault finding experience?Do you have a current Australian driver's licence?
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Nominal Salary: To be agreed

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