Assistant Village Manager

About Keyton
With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we're leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal:
We
Lead with Heart
, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.
Keyton Perks & Benefits
Competitive salary with opportunities for continuing development
A supportive and friendly work environment
4x Wellbeing Days (one per quarter). That's almost an additional week off in addition to your annual leave!
Fitness Passport for you and your family
Reward & recognition services
Excellent company benefits and discounts on offer
Discounted health insurance, annual vaccinations and skin checks
The chance to make a real difference in the lives of our residents
Your Day on a Page
An exciting opportunity has become available for an energetic
Assistant Village Manager
to join our friendly team at The Gardens on Lindfield.
Moments from stunning beaches and all life's essentials. Perfectly positioned in the northern heart of the Gold Coast, this relaxed retirement village offers resort-style amenities and a welcoming community.
The successful candidate will be focused on supporting operational functions of the village and managing day-to-day activities and competing priorities, ensuring the village is properly maintained for the enjoyment of the residents.
Reporting to the Village Manager, your key accountabilities in this role will include:
Supporting the day-to-day operations at the village
Implementing operational plans & projects
Ensuring compliance with all laws and regulations applicable to the village
Implementing company policies, strategies and plans to maintain residents' satisfaction
Assisting with running of village events, social calendar and activities
Contributing to effective resident management to foster strong relationships and support delivery of village maintenance
Assisting with the preparation of budgets, financial processing and procurement
Supporting the provision of a safe working environment for all staff, contractors, visitors and residents.
About You
Having a vibrant people-centric focus will see you thrive in this role, as will:
Having demonstrated experience working in a customer service role
An ability to balance different priorities and manage day-to-day expectations for the residents and their families
Someone that wants to work with a dynamic and friendly team
Exceptional communication and interpersonal skills
Excellent stakeholder engagement skills
Strong problem-solving skills and the ability to lead by example
Eagerness to be hands-on in a customer facing role
Excellent computer literacy – including the Microsoft Office Suite
A First Aid Certificate & CPR Certificate, or be willing to obtain
Willingness to learn and professionally develop, along with a proactive and can-do attitude.
Ready to Join the Fun?
If you're passionate assisting with the daily operations of a vibrant and caring community for independent living seniors, we'd love to hear from you! Apply now and be a part of something truly special.
Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the
Assistant Village Manager
opportunity and explain how your skills, qualifications and interests align with our requirements.
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.
At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.