Management - Store (Retail & Consumer Products)
Full time
Values-driven, family-owned business committed to fostering a positive environment The largest family-owned equipment hire company in Australia and New Zealand We'll back you all the way with the tools and resources you need to succeed With Kennards Hire You Can
As a company that's been around since 1948, we know what matters most: family and it's at the heart of everything we do. We're the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the best hire company in the world. We're committed to growing sustainably and innovating in ways that benefit our people, our customers and our business. And at the end of the day, we're all focused on delivering what we say we will do - make our customers' jobs easy.
About the role
As an Assistant Specialist Manager, you will support the Specialist Manager to foster a positive and safe work environment that delivers exceptional service to our customers. Tasked with supervising and coaching team members to work to Kennards Hire standards, you will enjoy helping others to grow and develop in their role. Your responsibilities include:
Ensuring effective front desk operations and administration requirements are met to standards Support the branch in asset utilisation in accordance with Repair, Share, Replace principles. Liaise with the transport team to ensure delivery and pickup of equipment to the customer on time Liaise with the workshop team to ensure equipment maintenance and final checks are completed and available as needed for our customers Supervise, delegate and assign daily duties to team members and ensure all tasks are completed to Kennards Hire Standards About you
Previous experience within a retail sales / leadership role from the trade or hardware industry - highly desirable An impressive track record in people management, effective coaching, and performance enhancement. Exceptional customer service skills and the ability to build lasting relationships Excellent communication skills and tech savvy Strong team player and a commitment to safety Join our team
You can always tell someone who works at Kennards Hire. They're well-rounded, fair-dinkum and damn good at what they do. Once you walk through our door, we'll back you all the way with the tools and resources you'll need to succeed. You'll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise.
There's also a great range of employee benefits and rewards on offer including:
All the training and development you need to build a successful career with us Pathways to pursue your career, nationally and internationally Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty) Opportunity for profit share Great employee discount rates on our hire gear Our annual awards night, team BBQs and many other fun social events. So, whether you're starting out, switching roles, changing industries or ready to make your next career move, With Kennards Hire You Can.
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