637/641 Chapel St, South Yarra VIC 3141, Australia ? The Olsen, 637 Chapel Street, South Yarra, Victoria, Australia Req #2842Tuesday, 19 November 2024Along the illustrious Chapel Street, The Olsen Melbourne – Art Series, is a masterpiece in itself, infused with the creations of esteemed Australian landscape artist Dr John Olsen. Offering boutique luxury accommodation including apartment-style studio suites, spacious one and two-bedroom suites, on-site Spoonbill Restaurant welcoming up to 80 guests daily from breakfast until late, and Two Wrongs Bar that can accommodate up to 100 guests. In Melbourne, you will not be short of things to do in your leisure time!PurposeAs Assistant Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.Primary ResponsibilitiesTake the helm and guide the hotel's day-to-day operations with expertiseLead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphereCollaborate with guests, extending a helping hand to find solutions for any challenges that may ariseContribute to roster planning and preparationEmbrace authenticity and let your unique self-shine in every shiftSkills and ExperienceDemonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or SupervisorProficiency in using reservation and property management systems is a plusAbility to multitask and thrive under pressure, fuelled by epic organisational and time management skillsMasterful in the art of both the written and spoken communicationCapable of embracing a flexible rotating schedule, including nights, weekends, and public holidaysAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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