We are Poke House, a global leader in fast-casual restaurant chain, serving Hawaiian Poke Bowls in Californian style. Poke House was born in November 2018 from a dream of two friends to "nourish the world with positivity and well-being". Since then, we have managed to conquer the food lovers around the globe, serving delicious poke bowls in more than 120 locations across seven countries (Italy, UK, Spain, France, Portugal, Romania, and the US) with additional markets soon to follow. Poke House is not just a traditional chain, but the fastest scaling food tech company, committed to constant innovation. With secured funding of around €24,000 and projected sales of €100M in 2022, we are on a mission to bring the positivity of Poke House to every corner of the world.
We are currently on the lookout for energetic, positive, and result-oriented individuals who are ready to join an incredible team of more than 1000 employees. We are all about growth and empowering the right talent to become our team members and future leaders. If you are ready for a fun and rewarding role with great progression opportunities, then APPLY now!
Responsibilities:Assist General Manager in maximizing revenue opportunities and minimizing costs.Ensure the team provides the highest levels of service to every customer either in shop or through delivery.Ensure product quality and presentation is maintained to an excellent standard.Maintain an up-to-date knowledge of products and encourage staff to develop their product knowledge.Assist General Manager with the recruitment process and trial shifts when required.Together with General Manager, identify training needs to improve team performance.Work with the General Manager on building a team within the shop which will enable it to meet or exceed targets and achieve bonuses.Ensure all company policies and procedures in relation to HR are fully implemented, communicated, and understood by all staff.Ensure that the restaurant is open and adequately staffed during the trading hours required.Minimum Requirements:Management experience in a customer-facing environment within the food/hospitality industry.Food Safety and H&S Level 2 minimum.Ideally First Aid trained.Good planning and organizational skills.Totally customer-focused and passionate about the business.Calm under pressure.Be able to manage, motivate, and coach teams.Results-driven with a proven track record of performance.Good communication skills and fluent English.Benefits:Variety of benefits and rewards (we are working on a whole new reward & benefit scheme).Free delicious Poke Bowl when on shift.Pension Contribution.Paid holidays of 28 days.Bonus on top of your basic salary.Excellent progression opportunities as we are in our hyper-growth phase.Work in a truly diverse and supportive team.
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