Adelaide SA, Brisbane QLD, Canberra ACT, Darwin NT, Hobart TAS, Melbourne VIC, Perth WA, Sydney NSW The Quality Assessment and Monitoring Group (QAMG) is responsible for quality assessment and monitoring of provider's performance against the Aged Care Quality Standards and other provider obligations including Quality of Care Principles, accreditation and reaccreditation audits of residential aged care services and quality audits of home services.The Quality Assurance and Capability (QAC) team is led by a Director with team functions including leading quality assurance activities within the group, workforce capability initiatives including registration and complaints, and data systems and reporting. The key duties of the position include: Develop and/or coordinate delivery of an annual quality assurance workplan covering various sampling activities within QAMG to ensure business outputs accords with legislative adherence, best practice regulation and embed efficient quality controls in everyday work. Support the group's operational quality assurance function and ensure adherence to the Commission's quality assurance framework. Champion quality assurance in QAMG in leading a team of quality assurance officers to conduct a variety of sampling activities for the purposes of ensuring that QAMG's outputs accords with legislative adherence, validated evidence, reasoning for decisions and professional writing. Early risk detection during quality assurance activities and escalate contentious findings to the Executive Director and Director with remediation options. Coordinate the implementation of endorsed quality assurance recommendations within the group including with the capability team to co-design training products and/or guidance materials. Manage a team of direct reports. Other duties as required. Strategic thinking and analysis to align planned activities with Commission priorities including quality assurance uplift associated with introduction of new aged care legislation. Well-developed analytical abilities in the areas of quality assurance, audit and internal reviews. Strong attention to detail and the ability to review and edit reports. The ability to develop team capability including leading change and in the area of quality assurance and production of reporting. Effective communication and negotiation skills to deliver mutual goals and objectives with various internal staff. An ability to deliver commitments and focus on collaboration to achieve goals in a timely manner. Understand and comply with legislative, policy and regulatory frameworks, particularly the Aged Care Quality and Safety Commission Act (2018) and the Aged Care Quality and Safety Commission Rules (2018) and the Aged Care Quality Standards or demonstrate the ability to rapidly acquire this knowledge.
Notes Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months. Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.
Contact: QAMG Executive Support, Governance and Workforce Team Getting to know the Aged Care Quality and Safety Commission The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care. The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life. We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement. #J-18808-Ljbffr
