About us: Amplifon is the global leader in the hearing care retail industry. Since 1950 we've been changing the lives of millions of customers all around the world. And though we are a global company that's constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.
We operate through a network of over 9,000 points of sale in 26 countries and 5 continents.
Life at Amplifon: Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here you'll find all the support, tools, and opportunities you need to grow.
Amplifon Australia is looking for an Area Sales Manager to join our #makemorepossible team!
Location: Base location - Predominantly South Coast region of New South Wales About the role: The Area Sales Manager plays a crucial operational role, overseeing 14 hearing clinics in the NSW region to meet sales revenue, KPI, and staffing targets. This role is responsible for driving area sales growth by implementing effective sales strategies and plans, identifying new business opportunities, and ensuring high productivity and exceptional customer experiences.
Key Responsibilities: You will lead and support numerous initiatives that underpin our business strategy including:
Revenue generations and sales management: Set area budget and sales targets with the Associate Sales Director and Sales Director. Drive sales growth and KPI performance through regular store visits, goal setting, and KPI monitoring. Implement corrective actions and strategies using store visit tools with the Retail Excellence Team. Support customer acquisition through local marketing initiatives and in-store CRM processes in collaboration with the Marketing Team. Collaborate with our HR team to create, develop and support talent growth within the region. People management and organisation effectiveness: Lead and coach store teams on performance development, talent development pipelines, and performance management. Organise regular team and area meetings to align on targets, company projects, and new initiatives. Foster a positive team culture by engaging, coaching, and motivating staff. Share responsibility with Regional Directors and HR for recruiting Audiologists and Client Advisors. Operational excellence & network development: Manage diaries to maximise audiology productivity across stores. Analyse the local market for business expansion opportunities with the Retail Excellence Team. Ensure alignment with clinical protocols, uniform policies, and store presentation for exceptional client experiences. Promote compliance with company policies and legal obligations, collaborating with the regulatory team. About you: Experience in Field Operations Management across sectors such as audiology, retail, optometry, or pharmacy. Committed to building high-performing teams and fostering growth and development through effective coaching and people leadership. Proven ability to foster an inclusive, dynamic, and positive culture. You are commercially focused and possess a commercial mindset with a proven track record of launching and supporting initiatives that drive business results. Proven track record of meeting and exceeding key performance indicators and business targets. Deep enthusiasm for exceptional customer service. You are a skilled communicator proficient in both verbal and written communication. You exhibit a high level of adaptability and successfully navigate high-change environments. Skilled in leading teams across various locations. Proficient in Office 365 tools. What's in it for you?: Competitive remuneration with performance bonus and full maintained company vehicle. A day off to celebrate your Birthday! Yearly flu vaccinations. Amplifon training, career, and learning development opportunities. Free access to our Employee Assistance Program. Free Hearing Aids for you, 50% discount for immediate family members. International career opportunities within Amplifon globally. Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We encourage applications from all genders, corners of the world, and individual backgrounds, including Indigenous Australians.
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