Applications Support Consultant (Accounting Software)

Applications Support Consultant (Accounting Software)

The Network It

Applications Support Consultant (Accounting Software)

Details of the offer

Our client is a dynamic and driven small-medium software consultancy specialising in providing accounting & payroll solutions. The organisation works with a large number of customers across a range of small-medium industry verticals in Australia. Due to on-going projects and upgrades they are currently looking for Applications Support Analyst who has proven experience supporting small-medium financial software and working in a helpdesk environment.
Candidates who do not have experience supporting small-med market based financial software along with helpdesk experience will not be suitable for this role.The Applications Support Analyst will be responsible providing support to a vast array of customers during installation, upgrade or usage of their software.You will be responsible for systems and solutions advising to a variety of customers by providing excellent support consulting services across implementation and upgrade project phases. The breadth of functions would not be limited to general support, but may include assisting with pre sales activities, requirements gathering, analysis, implementation, training, and may eventually shift to a customer facing consulting role.Must have the following experience and skills to be considered:

Technical competency and thorough understanding in accounting/payroll software modules
Qualifications in IT and Accounting
Minimum 3+ years experience supporting small-medium ERP/accounting software to small-medium businesses in Australia
Demonstrated depth in business process knowledge
Strong analytical skills
Proven fundamental support and troubleshooting approach + skills
Be able to set priorities, analyses problems and formulates clear and effective solutions
Must be an Australian citizen/resident
On offer for the position:

Up to 80K + super
North Sydney location
Product training
Chance to join dynamic, vibrant work environment
Career path opportunities
Supportive management team
Friendly, supportive and relaxed work culture
Apply now for this fantastic opportunity to join an Australian leader in the SME software space. To apply click apply link or email your CV to **********BBH4804_157059612968389

Source: Jobs4It


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