Applications Manager - SAP and Field Technology Management (Information & Communication Technology)
Full time
Are you a leader at heart, driven by purpose and vision rather than mere metrics?
Do you have the experience and resilience of navigating the complex world of technology, coupled with a passion for bringing together diverse perspectives?
If so, we invite you to make a transformative impact on our team as the Network & Field Application Manager .
About the Role As the Network & Field Application Manager, you will oversee the day-to-day operations and management of both SAP and non-SAP applications supporting critical business processes.
This is not simply a managerial role but a leadership position where you will inspire, empower, and elevate your team.
You'll leverage your strategic insight, systems expertise, and people leadership to optimize our application landscape, ensuring every solution aligns with our digital and technological goals.
Key Responsibilities Strategic Direction : Shape and influence roadmaps, strategy, and service offerings that align with our digital and technology ambitions.
Think creatively and strategically to optimize efficiencies, uncover cost-saving opportunities, and foster rapid innovation.
System Management : Oversee the maintenance, configuration, and reliability of Network and Field applications, ensuring top-tier performance from the Application Managed Service (AMS) contract.
Team Empowerment : Lead a team of functional and application specialists with a focus on fostering talent, skills development, and a culture of continuous growth to align with current and future technology roadmaps.
Process Innovation : Champion opportunities for process improvement, driving operational efficiency and enhanced system functionality.
Stakeholder Collaboration : Represent the organization externally, offering strategic advice and facilitating critical system changes.
Manage risk, quality, and customer focus through well-defined SLAs and OLAs with internal and external partners.
Operational Excellence : Address and resolve system-related issues with minimal disruption, ensuring seamless business operations.
Performance Reporting : Generate regular reports on system performance, project milestones, and other key metrics to keep the organization informed.
About You Leadership : You're a thought leader with experience in people and stakeholder leadership, skilled at aligning culturally diverse mindsets and driving unity.
Battle-Tested Tech Background : You bring "battle scars" from your hands-on tech experience and have grown into a leader who understands the strategic direction and can navigate change effectively.
Diversity Advocate : You understand the value of diverse perspectives and are passionate about fostering an inclusive team environment, welcoming candidates from various cultures and backgrounds.
Qualifications & Experience Education : Degree in IT or business management, or equivalent skills and knowledge gained through experience.
Application Support Expertise : Extensive experience in managing application operational support and asset management within a complex business environment, with a strong track record of building solid business relationships.
What We Offer Career Growth : Join a forward-thinking organization recognized for innovation and community impact.
Employee Benefits :Annual reimbursements for utility expenses.
Automatic coverage under our Income Protection Scheme.
Industry-leading parental leave benefits.
Salary sacrifice options, including fleet or novated car leasing.
A genuine commitment to work-life balance with flexible working arrangements.
If you're ready to step into a role where your leadership will drive meaningful impact, elevate team capabilities, and shape the future of our organization, we encourage you to apply.
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