Employment Type : Permanent Part Time
Location: Hunter Valley Mental Health Service (onsite)
Position Classification: Admin Off Lvl 2
Remuneration: $61,879.91 - $63,932.61 pro rata + superannuation
Hours Per Week: 24
Requisition ID: REQ511119
Applications Close: 15th September 2024
Your Role and Impact
As a Receptionist at Hunter Valley Mental Health Service, you'll be the welcoming face for clients, visitors, and staff. Your responsibilities include managing a busy flow of phone calls, emails, and in-person inquiries with professionalism and empathy. You'll also maintain organised filing systems, ensuring that records are accurate and confidential, and support various administrative functions such as coordinating meetings and preparing documents. This role requires balancing multiple tasks in a dynamic and often demanding environment, all while contributing to a smooth and efficient workflow.
People-Centric Focus
Beyond the technical aspects, this role emphasises the importance of interpersonal skills. Your ability to build rapport, offer support, and maintain a calm, positive demeanour will significantly enhance the experience of those interacting with our service. Sensitivity and empathy are crucial as you'll often engage with individuals experiencing distress or navigating challenging situations.
About Hunter Valley Mental Health Service
Hunter Valley Mental Health Service is a key part of the Hunter New England Local Health District's Mental Health Network. We provide a comprehensive range of mental health care, from community-based services to a 24-bed acute psychiatric unit at Maitland Hospital. Our reach spans Maitland, Dungog, Cessnock, Singleton, Muswellbrook, and Upper Hunter, allowing us to make a substantial impact on mental health across these areas.
Essential Skills And Attributes
We are looking for candidates with excellent communication skills, meticulous attention to detail, a strong customer service orientation, and exceptional organisational abilities. Confidentiality and integrity are non-negotiable. While experience with our specific systems and knowledge of mental health services can be acquired on the job, a genuine commitment to supporting our clients and upholding professionalism is essential.
Support and Development
You will receive comprehensive support through a structured orientation, mentorship, and role-specific training to help you succeed in your position. We are committed to your growth, offering continual education and professional development opportunities to enhance your skills and advance your career.
Why Apply?
Joining our team means making a real difference in the lives of individuals experiencing mental health challenges while working in the picturesque Hunter Valley. Enjoy a rewarding career with opportunities for personal and professional growth in a supportive and impactful environment.
Apply now to be part of our dedicated team and advance your career with Hunter Valley Mental Health Service!
Additional Information
An eligibility list will be created for future permanent part time and temporary part time vacancies.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Need more information?
Click here for the Position Description
Find out more about applying for this position
For role related queries or questions contact Karen Mackaway on ******
Information For Applicants
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
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