Our client :
Our client is an Australian based not-for-profit located in Caboolture. This friendly and authentic team are looking to add x 5 administration support officers to their busy northside office.
Duties in this role include but are not limited to :
Manage and update customer profiles, including deactivating old profiles and reactivating them in a new portal system.
Perform accurate data entry and ensure the integrity of all information entered.
Outbound calling to clients and customers to collect information and provide updates.
Assist with general administrative tasks, such as filing, document management, and email correspondence.
Collaborate with internal teams to ensure smooth data migration and profile management.
Maintain confidentiality and security of sensitive data.
What you will bring :
Previous experience : in an administration or data entry focused role is essential to be considered for this role.
Warm phone manner : As you will be contacting customers, you must be comfortable on the phone while providing a positive and empathetic experience.
Attention to detail : Ensures accuracy when handling data and profile management.
Strong organizational skills : Able to manage multiple tasks, prioritize efficiently, and keep records organized.
Tech-savvy : Comfortable with using various software and systems, particularly new or evolving databases / portals.
Problem-solving abilities : Quickly identifies and resolves issues that may arise during data entry or profile reactivation.
Confidentiality and professionalism : Trustworthy in handling sensitive information securely.
This role requires a criminal history / police check be completed.
What's on offer :
Ongoing contract - commencing on November 25th.
Full-time working hours (8-4) Monday to Friday
$36.30 per hour + superannuation
Located in Caboolture
Free on-site parking as well as convenient nearby public transport options
Please note that this role is based fully in the office and offers no remote / hybrid working options. Please hit apply now if this looks like the role for you.
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