Administration Officer

Summary:
The Administration Officer is a vital role in the Career Pathways Team, responsible for providing efficient administrative support to ensure smooth operations. This position requires exceptional organisational skills, attention to detail, and the ability to handle multiple tasks simultaneously. The ideal candidate will possess excellent communication and problem-solving abilities, as well as a strong work ethic.
Responsibilities:
Collection, data entry, and ongoing management of program and participant information across multiple platforms.
Management of survey platforms including issuing surveys and post-survey data collection.
Administration of SMS software.
Answering calls for all Career Pathways queries and making outbound calls as required.
Facilitating relevant meeting agendas, notes, and documenting actions for attendees.
Assistance with event coordination tasks including online webinars.
Inbox, email, and calendar management.
SharePoint filing system management.
Assist with spreadsheets and other data sources to support program strategies.
Assist with collation of information for reporting.
General administration tasks including but not limited to postage, supply ordering, and document control.
Qualifications and Experience:
2+ years proven experience in administrative roles, preferably in a fast-paced environment. Demonstrating strong organisational and time management skills. Certificate 3 in Business Administration is a plus.
Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Excellent written and verbal communication skills.
Ability to prioritise tasks and meet deadlines.
Strong attention to detail and accuracy.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong problem-solving and decision-making abilities.
Ability to work independently and as part of a team.

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