Proud to serve. Proud to keep justice going.Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.About usHM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.Your roleMagistrates Court Admin staff are responsible for the management of the criminal digital files in preparation for hearings. Other duties can include:Booking interpretersHosting video linksTyping ordersAnswering queries via phone, post, or email from the judiciary, professionals, or the publicYou will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.Your skills and experienceFriendly and approachable manner with excellent customer service skillsAbility to multitask in a fast-paced environmentGood written and verbal communication skillsIT proficient with the ability to learn and adapt to different technologies and software packagesExcellent organisational skillsFor a full job description, please read supporting document 1 included below before applying.These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full-time working hours are 37 hours per week. HMCTS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy.
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