If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!About the roleWe're currently recruiting for a Collections Officer to join our Docklands office. This is a pivotal role in the Collections team. The role is responsible for its own high value ledger, and when required act as a backup for the other Collections Officers within the team. Working alongside other Collection officers you will be striving to drive working capital deliverables and minimise overdue debt.Reporting to the Collections Manager (non-Grocery), you will deliver efficient and effective management of customer accounts including timely processing of all payments and deductions whilst managing compliance to terms.Responsibilities:Negotiating payment of outstanding debts and arranging suitable payment plans for commercial clientsManage reconciliation of customer accounts, ensuring that aged debt is identified and investigated in timely mannerComplete Aged monthly ledger reviews with comments for managementEstablish "win-win" strategies through effective negotiation techniquesLiaise with internal and external stakeholders to resolve any payment/claims issuesLiaise with claims team to ensure claims are entered and approved/rejectedWork closely with Data team to identify and correct any master data problems causing invoice delivery issuesAbout youA strong customer focus, and stakeholder engagement skillsAccounts receivable, invoices processing and credit management will be highly regardedExperience with an ERP system, ideally SAP will be an advantageAbility to add value and input to continuous improvement projectsWe are looking for a resilient, quick learner, adaptable and a great team player.The Bega StoryBega Group is home to many trusted and iconic food and beverage brands. Whether it's VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company!Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and over 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company!Life at BegaCompany culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we're committed to fostering a supportive and agile work environment for our team.Join a dedicated, forward-thinking and innovative cultureGrow with us, through opportunities for career development and progressionContribute by giving back to your community through charities we partner withAccess to mental and physical health programs through our wellbeing portal and programsEnjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insuranceOur Docklands office is the hub for our corporate functions within the Bega Group. You'll enjoy lots of natural light and great facilities to take advantage of including a fully stocked fridge loaded with a range of Bega products! We are right next door to Marvel stadium and some of Melbourne's best restaurants, cafes and bars.ApplicationsAt Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.We will accept applications from all people with the right to live and work in Australia.#J-18808-Ljbffr