Discover Glenray: Enriching Lives, Empowering Community At Glenray, our roots run deep within the Bathurst community. As a not-for-profit organization, we have a legacy of compassion and service. Our commitment extends to enhancing the lives of individuals with disabilities.
What we can offer you: Training: Our in-house Learning and Development Department ensures you're equipped with hands-on training, setting you up for success from day one. Professional Development: Through enriching professional development avenues like secondments and cross-training, you'll have the chance to continually evolve and expand your skill set. Salary Packaging: Our salary packaging opens doors to financial advantages, maximizing your earnings like never before. Employee Assistance Program: With our Employee Assistance Program, you and your immediate family can access the support you need, nurturing holistic well-being. Fulfilling Role: By joining Glenray, you're making a difference in the lives of individuals living with disabilities. We are seeking an experienced Accommodation Manager to join our passionate and dedicated NDIS Services Team. Reporting to the NDIS Support Services Manager, the Accommodation Manager will provide strong leadership and continuously improve Glenray's Accommodation Services for people living with disability. Specifically, the role will be responsible for the leadership of a team of staff across a portfolio of accommodation sites in Bathurst and Lithgow.
This role will be responsible for ensuring participants' needs are being met alongside ensuring support workers are upholding their duties in a prompt and professional manner.
Key Responsibilities in this role may include: Lead, support and manage Team Leaders and develop an empowering culture among staff that is open to change and supports continuous quality improvement, collaboration, respect and accountability. Oversee the delivery of high-quality integrated services that meet the needs of residents, their carers and families, while meeting safety requirements. Work collaboratively with the Intake team to ensure compatibility with current residents. Facilitate a smooth transition for new participants including the development and review of transition plans, planning and coordinating required supports and training. Conduct regular reviews of SIL quotes, roster of care and staff rosters to ensure accuracy and compliance with funding guidelines. Regularly seek and report on feedback from participants, families, guardians and nominees. Ensure the daily operations of each home to ensure individual plans, goals and outcomes are achieved using person-centred practices. Inspire and motivate teams to go above and beyond in supporting residents to live fulfilling, independent lives. Support people in achieving their dreams and help them to live the life they choose. Take responsibility for incident/complaints management and reporting for homes ensuring compliance with National Disability Service Standards, NDIS and NDIS plan. Demonstrate commitment to & understanding of person-centred practices. Respectfully and professionally communicate and engage with residents, families, carers and staff. Are You Our Ideal Candidate? At least 5 years of experience leading frontline workers and managing team dynamics Relevant qualifications (Certificate IV, Diploma, or Bachelor's degree in Social Work/Community Services) Strong skills in behaviour management, crisis intervention, rostering and staff management Restrictive Practice knowledge and training are highly desirable Experience in managing a budget, knowledge of ROC and NDIS funding Working knowledge of the NDIS Quality & Safeguards Commission, specifically the framework principles, Practice Standards and Code of Conduct Working knowledge of risk management Excellent verbal and written communication skills Experience in the use of Windows package including Excel and Word A current Drivers Licence Note: Our commitment to safety extends to vaccinations and relevant certifications. Be prepared with your COVID-19 vaccination, up-to-date First Aid Certificate, NDIS Worker Check, and Working with Children Check. This role is full-time and will require working on an "on-call" rotating roster.
Our core organisational values are: Positivity : We seek the positive in a challenging world Connection : We focus on people first and nurture meaningful relationships Integrity : We will do the right thing, hold ourselves accountable and honour our commitments Commitment: We go above and beyond to do the very best Respect : We are inclusive and treat people with dignity, honesty and empathy #J-18808-Ljbffr