Access Technology Specialist

Access Technology Specialist
Company:

Vision Australia


Access Technology Specialist

Details of the offer

Ballarat Location Potential of Travel Required to Other Parts of the Barwon South West Grampians Region
Permanent Full Time Opportunity in a Leading Not For Profit Organisation
Flexible Working Arrangements & Generous Salary Packaging Benefits

Vision Australia is a leading national provider of blindness and low vision services in Australia. We work in partnership with Australians who are blind or have low vision to help them achieve the possibilities they choose in life.

We support more than 27,500 people of all ages and life stages, and circumstances. We do this through 28 Vision Australia centres in Victoria, New South Wales, the Australian Capital Territory, Queensland, South Australia and Western Australia; 30 clinics; and through outreach programs in the Northern Territory and Tasmania.

An exciting opportunity awaits an Access Technology Specialist to join our team in Ballarat, operating out of the Barwon South west Grampians region.

Responsibilities

As an Access Technology Specialist at Vision Australia you will:

Plan, develop, and deliver Access Technology training to clients either individually or in small groups, in a variety of formats and environments including workplaces, homes and vision Australia centres. Training may be delivered face to face, over the phone or via video conference and other remote technologies.
Provide in-person and telephone (and other remote) information and support, including installation, configuration, troubleshooting, and advice for a range of desktop and mobile operating systems and software, screen access technology, magnification devices and Braille technologies
Assist in staffing Vision Australia’s Access Technology Helpdesk on a roster basis to provide telephone-based technology support and advice to clients

Requirements

To be successful in this role you will have:

Degree level qualification relevant to the delivery of Access Technology services and/or extensive experience in the provision of technology support and training. Certificate IV in Training and Assessment is desirable.
A working knowledge of a range of access technologies and equipment with the ability to adapt and learn with new technologies.
Demonstrated ability to install, configure, and troubleshoot a wide range of desktop and mobile hardware, operating systems and software.
Ability to plan and deliver person centred training programs for individuals and small groups in a variety of settings including classrooms, workplaces, and in the home.

Our Benefits

Working as part of Vision Australia you will enjoy a values based organisation with benefits including:

Friendly values based working environments
Generous salary packaging options
Exciting career paths
Exceptional professional development opportunities
Flexible working arrangements

We’re always on the lookout for energetic, motivated people who share our values to be Person Centred, Accountable, Collaborative, Commercially Focused and Agile.

Do you want to become a part of a team that supports a future where our clients have the opportunity like never before to live the life they choose? Please select the 'Apply' button below to be taken to our online application process.

Applications should consist of a full resume and a cover letter. Candidates should address the essential job competencies as outlined the position description and should also consider and be able to demonstrate Vision Australia’s organisational values which are central to the organisation’s culture. Applications should be uploaded as a word file. Please note pdf documents are not accepted for accessibility reasons.

As part of Vision Australia’s commitment to being an inclusive employer and embedding a culture where staff, volunteers and clients can be themselves and feel safe, and to protecting the best interests and safety of children and vulnerable people, successful applicants will be subject to a number of pre-employment checks including criminal history and working with children.

For more information about working at Vision Australia go to www.visionaustralia.org/careers

We encourage applications from candidates who are blind or have low vision.


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Area:

  • IT - Information Technology / Technical Support - HelpDesk

Requirements

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