Line of Service
Internal Firm Services Industry/Sector
Not Applicable Specialism
IFS - Human Capital (HC) Management Level
Associate Job Description & Summary
At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth.
These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.
As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge.
You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
Driven by curiosity, you are a reliable, contributing member of a team.
In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope.
Every experience is an opportunity to learn and grow.
You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team.
As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards, uphold the Firm's code of conduct and independence requirements. Preferred Knowledge/Skills Demonstrates thorough knowledge and/or a proven record of success in the following areas:
Leveraging agile and waterfall project management skills to plan and support the end-to-end design, development and/or curation, delivery, and measurement of various learning solutions including live/virtual conference/classroom and digital learning assets and experiences; Demonstrating a basic understanding of human-centered design and learning design principles and contributing to the instructional design of learning programs; Leveraging learning technology to support on demand and live, instructor-led training including registration and conference app technologies; Managing and completing learning management system workflow to support learner experience and compliance needs; Supporting various project activities including registration set-up and monitoring, materials management, instructor scheduling, content review, learner communications, target audience reports, evaluations, etc. Establishing effective networks and supervising onshore and offshore resources to accomplish the project management and implementation of L&D programs; Managing multiple priorities and pro-actively troubleshooting and problem solving on a real-time basis, escalating as appropriate; Leveraging presentation and communication skills (written & verbal) to effectively work with clients and other team members; Bringing customer service and a quality focus to the delivery of learning solutions to enhance the learner experience; Understanding of NASBA and AICPA CPE requirements and the impact on the learning solution project plan, design, and implementation; Understanding accessibility standards and the impact on the learning solution project plan, design, and implementation. Demonstrates thorough abilities and/or a proven record of success in a professional services environment utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience, including:
Using Agile project management techniques (including sprint planning, backlog management, and sprint review) Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx, Tableau, etc.
) Leveraging the Microsoft Office tools to drive efficiency, productivity, and collaboration.
An intermediate-advanced Excel proficiency level is preferred. Education Requirements Minimum Year(s) of Experience: 2 Minimum Degree Required: High School Diploma Degree Preferred: Bachelor's degree Travel Requirements Up to 20%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date January 27, 2025
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